So that we are able to support you quickly, we are pleased to offer you a remote service. In this way, the specially trained Hymmen technical staff can check your line for possible errors and optimisations by remote maintenance directly from our headquarters in Bielefeld within a very short time. Furthermore, support can be provided immediately, without long travel times, especially in case of control problems.
Possible downtimes are reduced to a minimum. If the need arises, we will send a service technician directly to you, who will be briefed about the problem by the remote service team and bring the appropriate spare parts to you.
Feel free to get in touch, our Servicing Department will be happy to support and advise you.
“It’s becoming more common for a line to require mechanical modifications. To minimise downtimes, this is usually carried out after the end of production before the weekend. Our employees in Bielefeld can then adjust the system control via the remote connection at the weekend. This ensures that the customer’s line is reliably and fully functional again at the beginning of the working week. And there are no travel expenses to worry about.”
(Viktor Schulz, Head of Line Control at Hymmen)